Return Policy
All sales are final. Due to being a small family run business we are unable to accept returns or exchanges.
If you receive a damaged item or the wrong product/size, please email us at hello@shopmaddiegreen.com within 7 days of delivery. Be sure to include your order number and name so we can help you with a replacement or store credit (if a replacement is unavailable).
Please double check your shipping address and cart before placing your order. Orders cannot be modified or canceled once submitted.
Orders returned to us due to an incorrect address will be recharged the shipping fee for reshipment.
Once your order has been processed within my 12 business day time frame, it is out of our hands. For any shipping delays, lost, or stolen packages, please contact USPS directly, as they will have the most accurate tracking and resolution tools! We are not responsible for lost or stolen packages.