Refund policy

ALL SALES ARE FINAL. We do not accept cancellations, exchanges or returns.
You can always contact us for any questions at Hello@shopmaddiegreen.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and get you a replacement or store credit if replacement is unavailable. Email us within 7 days with your order number, name, and issue! We are not responsible for lost, stolen, or damaged packages you must work with the shipping provider.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and will have to pay for both forms of shipping. Shipping it back to us, and original shipping will not be refunded.